Terms of Use
Last updated: 2 November 2026
Martlay ("app", "platform") ka istemal karke aap in terms se ittefaq karte hain. Agar aap ittefaq NAHI karte to platform ka istemal band kar dein.
1. Account
- 13 saal se umar honi chahiye. Apna phone number sahi aur apna rakhein.
- Aap apne account ki activity ke zimmedar hain — password/token share na karein.
- Galat/misleading info, impersonation ya fake listings = account ban.
2. Listings (Sellers ke liye)
- Har listing admin approval se guzarti hai — pending/rejected listings live nahi hotin.
- Images asli hon, aur used items ke nuqsaan/defects saaf likhein.
- Daam, stock aur variations ka sahi data dein — galat data order cancel ho sakta hai.
- Listing edit/delete kabhi bhi kar sakte hain.
3. Prohibited items
Yeh items list karna ya bechna mana hai:
- Drugs, narcotics ya koi illegal substance
- Weapons aur explosives
- Stolen/chori ka samaan ya counterfeit (nakli brand) goods
- Humans, organs ya trafficking se mutaliq kuch bhi
- Pornography ya adult content
- Koi bhi qanoonan mana cheez
Inke ilawa title mein contact number/WhatsApp likhna mana hai (anti-dealing rule) — deal app ke andar hi honi chahiye, warna listing reject.
4. Orders & Payments
- Escrow mein rakha gaya amount delivery confirm hone ke baad seller ko release hota hai.
- Cash on Delivery orders par bhi buyer/seller dono ki history maintain hoti hai.
- Order cancel, refund ya dispute ka faisla platform policy ke mutabiq hoga — zaroorat par admin evidence maang sakta hai.
- Wallet balance platform-specific hai aur cash out subject ho sakta hai verification ke.
5. Reviews, Questions & Chat
- Sirf asli experience likhein — fake reviews, review-buying ya harassment mana hai.
- Chat aur Q&A mein abuse, spam ya threatening language mana hai.
- Platform content ko remove/edit kar sakta hai jab policy violate ho.
6. Intellectual Property
"Martlay" naam, logo aur app design hamari property hai. Aap ki listing images aap ki hain (ya jis se aap ne li), lekin humein listing dikhane ke liye license milti hai.
7. Liability ki had
- Platform "as is" — hum 100% uptime ki guarantee nahi dete.
- Buyer–seller ke darmiyan ki deal ka faisla app mediation policy ke mutabiq hoga; hum third-party scams ke liye zimmedar nahi jahan policy apply na ho.
- Humar liability us order ki had tak ho sakti hai jis se masla paida hua.
8. Account suspension
Policy violation, fraud ya illegal activity par account suspend ya permanently ban ho sakta hai — pending orders ka hisaab kar ke.
9. Rawaan‑e‑sehat (Governing law)
Yeh terms Pakistan ke qawain ke mutabiq hongi aur Lahore courts ka jurisdikshn hoga.
10. Rabta
Koi sawal? App ke andar support se rabta karein.